Medical Practice Patient Representative
Nuvance Health Poughkeepsie, NY
Nuvance Health Poughkeepsie, NY
1 month ago
See who Nuvance Health has hired for this role
Nuvance Health Poughkeepsie, NY
1 month ago
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Description$500 SIGN ON BONUS (EXTERNALS ONLY)Medical Patient Practice Representative-Poughkeepsie, NY-NeurologyNuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
SummaryProvides clerical and administrative support and coordinates the patient care activities for physician practice.
Responsibilities
- Ensures accuracy of patient's information, including demographics and insurance.
- Performs reception of customers and communicates pleasantly and effectively.
- Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
- Registers, verifies and schedules patient appointments, testing, and referrals.
- Reschedules cancelled, no show, tickler appointments.
- Processes record requests, including the copying, billing, charging and recording.
- Collects co-pays and reconciles moneys for deposit.
- Obtains and coordinates record retrieval for new and established patients.
- Completes audits as assigned.
- Performs intake and processing of medical records and other documentation and correspondence via eFax.
- Presents a professional appearance and image.
- Fulfills all compliance responsibilities related to the position.
- Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).
- Performs other duties as required.
Other InformationRequired: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).
Minimum Experience: six months
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Hospitals and Health Care
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